🛡️ Insurance · 🇦🇺 AU Only

Insurance Broker AI Pack

A complete 7-day AI system for Australian Chinese-speaking AFSL Authorised Representatives and small broking firms — new client risk assessment, PDS translation, renewal review, claims advocacy, and COI compliance.

商業保險 餐飲零售 物業房東 Trades 工程 專業責任 PI/ML

Best for: Sydney / Melbourne / Brisbane Chinese-speaking AFSL Authorised Representatives, sole practitioners, and multicultural broking firm partners covering business pack, hospitality / retail, property / landlord, trades / contractor, and professional indemnity / management liability.

Not ideal for: Pure personal life / health insurance agents (different model), unlicensed referrers, or bancassurance channels (not broker model).

Compliance note: All AI-generated content must be reviewed and signed off by an AFSL Authorised Representative before being sent to clients. This pack does not constitute financial product advice. Personal advice always requires AFSL AR assessment with best interests duty per Corporations Act 2001 and ASIC RG 175.

What tools you'll use

Primarily ChatGPT and Claude — both have free tiers that are enough to get started.
No software to install. No paid subscriptions required.

✓ 5 PDF Guides × 3 Languages ✓ 8 AI Business Videos
✓ Bonus Ebook ✓ 12 Months Updates

🌐 English + 简体中文 + 繁體中文 查看中文页 →

Sound Familiar?

What Chinese-speaking insurance brokers struggle with

💬
New client enquiries flood in across 5 industry lines

"My new bubble tea shop needs insurance" "landlord wants a COI" "my PI just went up 40%" — different industries, different urgencies, but every reply needs the same risk gap diagnostic and FSG disclosure logic.

📜
Translating 30-page PDS eats hours every quarter

Every quote requires explaining cover modules, exclusions, sub-limits and excess to clients who cannot read English wording. A 250-word Chinese summary takes 90 minutes from scratch.

📅
40 renewal notices pile up every 60 days

Each renewal needs business-change check, premium-trend forecast and bilingual reminder. Skipping clients leads to churn — but personalising 40 emails takes a full week.

⚖️
Claims advocacy is the broker's core value — but most time-intensive

First call after incident, evidence checklist, insurer follow-ups every 14 / 30 / 45 days, AFCA escalation prep — the work that retains clients is also the most repetitive.

How we built this pack: We mapped the real weekly workflows of Sydney Chinese-speaking AFSL Authorised Representatives — from new client risk assessments, to PDS Chinese summaries, to renewal review reports, to claims advocacy and AFCA escalation, to COI compliance for landlords and project managers. Every prompt was tested against ASIC RG 175 / RG 244 and NIBA Code of Practice boundaries. Every workflow respects the AFSL responsibility chain: AI accelerates the writing, the Authorised Representative owns the personal advice judgment and signature.

What's included — and why it matters

01
Quick Start Guide

Step-by-step setup written specifically for Chinese-speaking brokers. Get ChatGPT, Claude, DeepL set up and your first bilingual new-client risk assessment drafted in an afternoon.

→ Your first new-client WeChat reply template, ready to use

02
Tool Stack

A curated comparison of AI tools for broking practice — ChatGPT, Claude, Gemini, DeepL, Canva, NetDocuments, Microsoft 365 Copilot. What each does best, free vs paid, and confidentiality / Privacy Act notes for each.

→ Skip subscriptions you don't need

03
Prompt Library (20 prompts)

20 ready-to-use prompts across 5 categories — new client intake, PDS & wording, renewal review, claims advocacy, social media & business development.

→ FSG disclosure, PDS comparison, COI request — pre-built

04
SOP Workflows (5 SOPs)

Standardised processes for: new client risk assessment, PDS client education, renewal review & optimisation, claims advocacy full process, COI & contract compliance support.

→ Turn your best case-handling into your standard case-handling

05
7-Day Action Plan

A day-by-day plan so you always know what to do next. Day 1 install tools and write your first new-client reply; Day 4 generate your first monthly client review report; Day 7 you have habits, library, and a Google Reviews pipeline running.

→ Removes all execution friction from the first week

06
Bonus Guide

Advanced bilingual prompt patterns, an ASIC RG 175 + AI usage decision tree, AI workflow automation ideas for small broking firms, and a sole-practitioner efficiency checklist.

→ Room to grow when you're ready

Questions about this pack

Insurance broking is highly regulator-localised. AFSL (Australian Financial Services Licence), ASIC RG 175 / RG 244 (general advice / personal advice distinction), NIBA Code of Practice, AFCA (Australian Financial Complaints Authority), Privacy Act 1988, and FSG / SOA conventions are Australian frameworks that do not translate to other jurisdictions. A "global" version would dilute the depth that makes this pack useful. We focus on Australia. If you broke insurance outside AU, this pack is not for you.
No — and intentionally so. Under the Corporations Act 2001 and ASIC RG 175 / RG 244, financial product advice (especially personal advice) must be provided within AFSL authorisation by an Authorised Representative who personally assesses client personal circumstances and completes the best interests duty plus Statement of Advice (where applicable). This pack is calibrated to that boundary: AI drafts your client emails, summarises PDS, prepares quote request questionnaires, and generates renewal reminders. The personal advice judgment stays with you.
Real risk — and the pack covers it directly. The Privacy Act 1988 has clear requirements for personal information; APP 6 (use and disclosure) and APP 11 (security) both apply. Three principles: 1) never paste client ID numbers, passport numbers, home addresses, TFN, banking details, health information; 2) use de-identified descriptions ("Client A, Sydney chain bubble tea shop, 3 employees, A$800k turnover"); 3) for sensitive matters, upgrade to ChatGPT Team or Claude for Work (contractually no training) or Microsoft 365 Copilot (enterprise contract). All confidential client originals stay in your broking system / CRM.
No. The PDS summary is by nature educational content (general information), not advice tailored to client personal circumstances. Practical step: AI summarises → you review (add personal advice boundary / specific business applicability for this client) → add "the above is a general PDS summary; specific cover conclusions require assessment based on your personal circumstances" → attach FSG link → send. AI does 70%, you do the critical 30%.
Yes — the pack is built horizontally rather than tying to one line. The 5 SOPs (intake, PDS education, renewal review, claims advocacy, COI compliance) apply equally across business pack, hospitality / retail, property / landlord, trades / contractor, and professional indemnity / management liability. The 20 prompts include line-specific examples (bubble tea shop business pack, restaurant PL claim, IT consulting ML quote) but the structures are reusable. Small firms juggling multiple lines get the most leverage.

Ready to start?

One pack. Three languages (繁/简/EN). 5 guides + 8 videos + bonus ebook. Built for AU broking practice.

🇦🇺 Australia Edition — A$49 Read Free Guide First
Ready to start?

Get the Insurance Broker AI Pack

A$49
One-time purchase · Instant download
15 PDF guides (繁/简/EN) · 8 videos · Bonus ebook · 12-month updates · 🇦🇺 AU only
🇦🇺 Australia Edition — A$49

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