A complete 7-day AI system for Australian Chinese-speaking freight forwarders, licensed customs brokers and 3PL operators serving China-Australia trade — shipper/consignee intake, customs entry & ICS lodgement, AQIS biosecurity, cargo damage claims, and FTA preference utilisation.
Best for: Sydney / Melbourne / Brisbane Chinese-speaking freight forwarders, licensed customs brokers, 3PL operators and cross-border eCommerce logistics teams focused on China-Australia trade.
Not ideal for: Pure local last-mile delivery (not international), unlicensed customs declarations, or pure port-internal operations.
⚠ Compliance note: All AI-generated content must be reviewed and signed off by a Licensed Customs Broker before being used for ICS lodgement or sent to clients. This pack does not replace licensed broker professional judgment on HS classification, valuation, or origin determination per Customs Act 1901 and CBFCA conventions.
Primarily ChatGPT and Claude — both have free tiers that are enough to get started.
No software to install. No paid subscriptions required.
🌐 English + 简体中文 + 繁體中文 查看中文页 →
Australian Border Force (ABF) Integrated Cargo System (ICS), DAFF / AQIS biosecurity, Customs Act 1901, FTA utilisation (CPTPP, ChAFTA, AANZFTA), CBFCA conventions, GST and customs duty calculation. Built for AU practice only — customs and biosecurity frameworks are jurisdiction-specific.
Get Australia Edition →International logistics into Australia is highly regulator-localised — ABF / DAFF / AQIS / ICS frameworks are Australian-specific. A "global" version would dilute the depth that makes this pack useful. We focus on Australia.
One-time purchase · Instant delivery · Yours forever
Questions? Contact us
"How much from Shenzhen to Sydney for one 40HQ?" "FCA terms — what do I cover?" "Will my wooden furniture get fumigated?" — different cargo, different urgencies, but every reply needs the same Incoterms breakdown and AQIS risk pre-warning.
Every shipment requires explaining ETA, port charges, free time, detention risk to clients who cannot read English documents. A 250-word Chinese summary takes 60 minutes from scratch.
Each shipment needs vessel update, customs progress, AQIS status and bilingual update. Falling behind leads to client anxiety — but personalising 40 updates takes 2 days.
AQIS hold notice, treatment provider comparison, fumigation booking, client explanation in Chinese, ABF Question Notice handling — every exception is unique but the workflow repeats.
How we built this pack: We mapped the real weekly workflows of Sydney Chinese-speaking freight forwarders and licensed customs brokers — from new shipment enquiries with Incoterms breakdown, to Arrival Notice Chinese summaries, to AQIS hold handling, to cargo damage claims advocacy, to FTA Certificate of Origin applications. Every prompt was tested against Customs Act 1901, ABF / DAFF / AQIS regulatory boundaries and CBFCA professional conventions. Every workflow respects the Licensed Customs Broker responsibility chain: AI accelerates the writing, the licensed broker owns the classification / valuation / origin judgment and signature.
Step-by-step setup written specifically for Chinese-speaking freight forwarders. Get ChatGPT, Claude, DeepL set up and your first bilingual new-shipment enquiry reply drafted in an afternoon.
→ Your first new-shipment WeChat reply template, ready to use
A curated comparison of AI tools for freight forwarding — ChatGPT, Claude, Gemini, DeepL, Canva, CargoWise / Magaya, Microsoft 365 Copilot. What each does best, free vs paid, and commercial confidentiality notes for each.
→ Skip subscriptions you don't need
20 ready-to-use prompts across 5 categories — new shipment intake, customs documents & translation, AQIS biosecurity & exception, cargo damage & freight disputes, client communication & social media.
→ Incoterms tables, HS code analysis, ABF Question Notice — pre-built
Standardised processes for: new shipment intake & enquiry, customs entry & ICS lodgement, AQIS biosecurity & exception handling, cargo damage & delay claims, client progress updates & social media.
→ Turn your best case-handling into your standard case-handling
A day-by-day plan so you always know what to do next. Day 1 install tools and write your first new-shipment reply; Day 4 generate your first weekly in-transit report; Day 7 you have habits, library, and a Google Reviews pipeline running.
→ Removes all execution friction from the first week
Advanced bilingual prompt patterns, an ABF / DAFF + AI usage decision tree, AI workflow automation ideas for small forwarding firms, and a sole-practitioner efficiency checklist.
→ Room to grow when you're ready
One pack. Three languages (繁/简/EN). 5 guides + 8 videos + bonus ebook. Built for AU customs and forwarding practice.
Not sure this is right for you? Contact us before buying — we'll give you a straight answer.
Freight markets shift. AI tools advance. Your pack stays current.
Your pack includes 12 months of Edge Pass Membership (value A$99) bundled FREE. You'll receive monthly AI briefs, quarterly industry deep-dives, and hotfix alerts — so your toolkit stays sharp as AI evolves. After 12 months, continue for A$9.9/month or let it lapse — no surprise charges.
Learn About the Edge Pass →Bookkeepers, tax agents & small accounting firms
Chinese-speaking AFSL Authorised Reps
Agents, property managers & independents